TROUBLES WITH SAGE BIC?

If the Sage Business Intelligence Centre (BIC) report is not working in Excel, it may be due to the BIC add-ins that are not configured correctly in Excel. Read the full article to find out more on how to troubleshoot this problem.

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BIC ERROR ON V7.00.2014 : TASK PANE NOT SHOWING

If the report is shown in Excel, but the 'Layout' pane is not showing, read the following article to troubleshoot this problem.

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SAGE BIC - Installing a patch

Sage BIC patches should be implemented in a specific way to avoid problems when running BIC. We found the following steps work best: 

  • Copy the .dll conained in the patch to the server
  • Go to: C:\Program Files (x86)\Sage Evolution\AddIns
  • Rename the OLD Pastel.Evolution.BIC.Addin.dll file to Pastel.Evolution.BIC.Addin.dll.OLD
  • Copy the new Pastel.Evolution.BIC.Addin.dll file and paste it in the same directory.

When this is completed, test that Sage BIC still works by launching the report manager and running one of the existing reports to ensure the report is opened properly in Excel. 

ACCOUNTS RECEIVABLE MODULE
 
The Accounts Receivable module is configurable to ensure capturing is as accurate as possible. The following article provides some guidance on how to go about setting up and using the Sage Evolution Accounts Receivable Module. 
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EXTERNAL DATA DRIVE ERROR
 
Some of the Windows updates are causing problems in Sage Evolution. This results in trouble exporting and importing journals and could cause problems in Sage BIC. Troubleshoot whether this is the error and follow the steps described in the article to rectify.
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